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  • How do I know if a solitaire diamond is of high quality?
    A certified solitaire diamond of high quality typically exhibits excellent cut, minimal inclusions, near-colourlessness, and optimal carat weight. Certificates from reputable institutes like GIA, IGI, or Spectrum confirm its quality and authenticity.
  • How do I care for and maintain my diamond jewellery?
    To care for your diamond jewellery, clean it with a mild solution of dish soap and warm water, using a soft brush for intricate settings. Alternatively, use a commercial jewellery cleaner suitable for diamonds. Avoid exposing diamonds to harsh chemicals, chlorine, or abrasive materials. Remove jewellery before engaging in activities that may subject it to impact or chemicals, and store it in a fabric-lined jewellery box or pouch to prevent scratching.
  • Do you offer certification for your diamonds?
    Yes, we offer certification for our diamonds. Each diamond comes with a certificate from reputable institutes like the Gemological Institute of America (GIA), International Gemological Institute (IGI), or Spectrum. These certificates validate authenticity and quality, providing peace of mind to buyers.
  • What is the process for shipping diamond jewellery internationally?
    For shipping inquiries, please feel free to contact us directly via phone or email. Our team will be happy to assist you with any questions or concerns you may have regarding the shipping process for your diamond jewellery order.
  • Why are the 4Cs (cut, clarity, colour, and carat) important in diamond selection?
    The 4Cs—cut, clarity, colour, and carat—are crucial in diamond selection. Cut determines a diamond's sparkle, clarity assesses its imperfections, colour grades its hue, and carat measures its weight.
  • What is the turnaround time for custom diamond jewellery orders?
    Turnaround time for custom diamond jewellery orders varies depending on the design complexity and availability of materials. Our team will provide an estimated timeline upon order placement.
  • What is the process for purchasing loose diamonds wholesale?
    To buy loose diamonds wholesale, contact our team via phone or email with your requirements. We'll assist you in selecting the perfect gems for your needs.
  • Can I request a specific diamond shape or size for wholesale orders?
    To request specific diamond shapes or sizes for wholesale orders, simply reach out to our team via phone or email. Provide details about your requirements, including desired shapes, sizes, quantities, and any other preferences you may have. Our dedicated team will then work closely with you to tailor the order to your specifications and ensure your utmost satisfaction.
  • What do VVS and VS clarity grades mean in jewelry?
    VVS and VS are ways to tell how clear a diamond or gemstone is. They help us see if there are any tiny flaws inside the gem. The clearer the gem, the more valuable it usually is. So, VVS and VS grades help us know how good the gem's clarity and quality are.
  • Can I customise a diamond jewellery piece according to my preferences?
    Absolutely! You can customise your diamond jewellery piece according to your preferences, from selecting the diamond to choosing the setting and design.
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